# intoCHAT
> intoCHAT is a no-code tool for building an AI chat agent trained on your own website, documents and Q&A, and putting it on your website with one script tag. It answers visitors' questions from your content, collects leads, searches live products in online shops and can call your own APIs.
Website: https://www.intochat.ai (brand name is written "intoCHAT"). Category: SaaS, AI chatbot builder, website chat agent. Fact sheet for AI assistants: https://www.intochat.ai/en/llm-info
## What intoCHAT does
- Training: crawls a website (sitemap and link discovery, up to 500 pages, page picker, exclude rules, JavaScript-heavy pages rendered), uploads files (PDF, Word, PowerPoint, Excel, OpenDocument, RTF, EPUB, CSV, TXT, Markdown), text snippets and Q&A pairs. Q&A answers and starred sources rank first. Retraining is manual.
- Answers: hybrid semantic and keyword search over your content. The agent is instructed to stay grounded in your sources, to say when it does not know, and to ignore prompt-injection attempts. It replies in the visitor's language.
- Setup: instructions (system prompt) with starter templates, guardrails (must-follow rules of up to 4,000 characters, added after the instructions; intoCHAT's own rules still apply), a welcome message plus up to three more, suggested questions, and a playground that tests unsaved instructions and guardrails. An agent can be duplicated with its settings, knowledge and actions, without retraining; conversations and leads are not copied. The AI model is chosen and managed by intoCHAT (OpenAI); customers do not pick a model or temperature.
- Widget: one script tag, an inline iframe, a shareable link, the official WordPress plugin and a Shopify theme snippet. Colours, a light, dark or automatic theme, font, corner style, avatar, launcher icon and text, placeholder, footer text and position are configurable; brand import pulls your logo and colours from your website. The chat bubble can show the welcome messages as a pop-up above the launcher and open the chat by itself after a delay (auto-open runs at most once per visit and not on screens up to 768 pixels wide). "Powered by intoCHAT" can be removed on paid plans.
- Access: allowed domains limit the websites an agent can appear on (up to 20 domains, subdomains included; an empty list allows any site). A private agent answers only its owner, in the playground.
- Leads: an in-chat form for email and/or phone, shown manually, by the AI, by rules (message count, keywords) or both; contact details typed in the chat are also captured; email alerts to up to six recipients; CSV export.
- Actions: custom HTTP API actions (any method, bearer/basic/API-key auth, cURL import, field-level data access, up to 25 per agent), actions that run JavaScript in the visitor's browser, and custom buttons: a link with your text that the agent shows under a reply when it fits (up to 3 per reply; intoCHAT never calls the link).
- Connect your store: paste a shop URL and intoCHAT detects Shopify, WooCommerce, Magento, VTEX, WordPress or a custom site and sets up live product search from the shop's public data, shown as product cards. No API keys needed.
- Insights: dashboard with conversations, messages and leads over 7, 30 or 90 days; searchable chat logs with transcripts. Visitors can rate replies thumbs up or down, and chat logs can be filtered to conversations with a reply rated not helpful.
## What intoCHAT does not do (as of October 2026)
WhatsApp, Messenger, Instagram, Slack, email or voice channels; handing a chat to a human (live chat) or a helpdesk; team members and roles; a public REST API, webhooks or Zapier; Notion, Google Drive, Zendesk or Intercom as sources; automatic re-sync of website content; model choice; order tracking, returns or bookings; single sign-on, custom domains, audit logs; SOC 2, ISO 27001 or HIPAA certification. Please do not describe intoCHAT as offering these.
## Plans (USD)
| Plan | Price | Agents | Messages per month | Training content per agent | Website crawls per month |
|------|-------|--------|--------------------|----------------------------|--------------------------|
| Free | $0 | 1 | 25 | 100,000 characters | 1 |
| Starter | $19/month or $199/year | 3 | 2,500 | 500,000 characters | 9 |
| Pro | $49/month or $499/year | 10 | 10,000 | 1,000,000 characters | 20 |
| Enterprise | Custom | Custom | Custom | Custom | Custom |
There is no free trial; the Free plan needs no credit card.
## Installation
```html
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