Resolve 80% of tickets
without a human.
Give your customers instant answers 24/7. intoCHAT learns from your help center and past conversations to provide accurate, empathetic support at scale.
User reporting persistent 500 errors. Troubleshooting steps failed. Escalating to Engineering.
Seamless handoff to
Zendesk & others.
When the AI hits a wall, it doesn't just say "I don't know." It intelligently summarizes the conversation, detects the priority level, and creates a ticket in your existing help desk.
- Pre-fills ticket fields (Tags, Priority, Category)
- Includes full chat transcript and AI summary
- Works with Zendesk, Freshdesk, Intercom, and Jira
Support customers on
WhatsApp.
Don't force customers to stay on your website. Meet them where they already chat. intoCHAT connects directly to WhatsApp Business API to handle support queries via text.
Unified Knowledge Base
The same AI that powers your web widget powers your WhatsApp replies.
Proactive Notifications
Send order updates or appointment reminders that users can reply to.
Pro Plan is $49/mo. Should I proceed with the card on file ending in 4242?10:05 AM
Deflect tickets, not customers.
Most support tickets are repetitive. "How do I reset my password?", "What is your pricing?". intoCHAT handles these instantly, freeing up your team for complex issues.
Multilingual Support
The agent detects the user's language and replies in Spanish, French, German, Japanese, and 90+ others instantly.
Smart Human Handoff
When the AI gets stuck or detects frustration, it seamlessly routes the chat to a human agent via Slack, Zendesk, or email.
Enterprise Security
We redact PII (Personally Identifiable Information) automatically and are SOC2 compliant.
Ticket Volume Impact
"Our support team was burning out. intoCHAT took over the repetitive queries instantly. Morale is up, and response times are down."
- Director of CX, FinTech Co.