A multilingual chatbot platform — built for Switzerland
Native DE / FR / IT / EN, FADP and GDPR compliance, integrations with the helpdesks and CRMs Swiss teams already run.
DE, FR, IT and EN out of the box
Native multilingual NLU. One bot serves every Swiss customer in their own language — no language switcher, no half-translated answers.
Swiss FADP and EU GDPR compliant
Data processing aligned with the revised Swiss FADP and GDPR. DPA on request, EU-region storage standard.
EU / Swiss-hosted data option
Enterprise plans support EU-region hosting; Swiss-region hosting available on request.
Integrates with the tools Swiss teams use
Microsoft Teams, Slack, Zendesk, Freshdesk, HubSpot, Salesforce, Shopify, WordPress and custom REST APIs.
Live in days, not quarters
Most Swiss SMEs go live in under two weeks. Upload your knowledge base, configure tone, embed — done.
24/7 coverage
Cover after-hours, weekends and holidays without expanding your support team.
Built for the German market
Germany has the highest privacy-awareness threshold in the EU — DSGVO and BDSG compliance are table stakes, not optional add-ons. German customers expect formal tone (Sie not Du in B2B), clear data-processing disclosures, and a provider that signs an Auftragsverarbeitungsvertrag (AVV) without hesitation. The DACH market spans Berlin's startup culture, Munich's enterprise base, the Ruhr industrial cluster, and a deep Mittelstand of regional B2B specialists. intoCHAT serves all of them with EU-region hosting, full GDPR alignment, and German-language NLU at native quality.
Mittelstand & B2B
Regional specialists, family-owned manufacturers, B2B services across the Bundesländer.
Berlin tech & startups
Fast-deploying scale-ups, e-commerce, fintech, SaaS — multilingual customer bases.
Munich enterprise
Insurance, automotive, deep-tech — formal tone, compliance-heavy procurement.
Retail & services
High-street retailers, service businesses, hospitality across all major cities.
A complete chatbot platform — not just a widget
Everything your team needs to launch, measure and improve a Swiss-market chatbot.
Knowledge from your sources
Index your website, docs, PDFs, Notion or Confluence. Answers stay grounded in your content.
Workflows and tool use
The bot can call your APIs to check order status, book appointments, or create tickets — not just chat.
Human handoff
Escalate to a local agent when intent, sentiment or topic crosses a threshold you set.
Analytics that drive iteration
See what visitors ask, where the bot fails, and which answers convert. Improve weekly.
Designed for compliance from day one.
- Compliant with the revised Swiss FADP (nFADP)
- GDPR-ready, DPA available on request
- EU-region hosting (Swiss-region on enterprise plans)
- Native DE / FR / IT / EN handling
- SSO and audit logging on enterprise plans