For software companies
Answers from your help center, inside your product
Point the agent at your docs or help center and it answers how-to questions in your users' own words, in your app or on your website.
- Answers from your documentation
- Guidance inside your app
- Account lookups through your API
Free to try with your own website. No account needed.
Explore use casesQuestions it can answer
How-to questions make up much of a software team's support load, and the answers are usually documented. The agent reads that documentation and links to it.
How do I invite a teammate?
From a pageYour help center articles
What's the difference between the plans?
From a pageYour pricing page
Does it work with our accounting tool?
From a pageYour integrations or docs pages
Why is my import failing?
From a pageYour troubleshooting articles and FAQ
When does my plan renew?
Through an actionA client action that calls your own API with the user's existing login
What you set up
Start with your content. Add the connections and instructions your business needs.
Your documentation
Crawl your help center or docs site, whatever it's built with, and add PDFs or text for anything that isn't published.
Account lookups
Client actions run in the user's browser, so they can call your own API with the user's existing login and answer account-specific questions.
Where it appears
Add the script to your marketing site and to your app's layout, or embed the chat inline on a help page.
Set it up for your business
See how an agent answers from your website before creating an account.
Create a free account to build the agent, then add it to your site with one line of code. The documentation covers each step, and pricing lists what each plan includes.
Free to try with your own website. No account needed.