An AI Shopping Assistant for Your Shopify Store
The agent searches your live products while it chats, answers shipping and policy questions from your store's pages, and collects contact details from interested shoppers. Add it to your theme with one snippet.
What the Agent Does in Your Store
Built on your store's public product data and your own content
Live Product Search
Paste your store address and intoCHAT creates product-search actions from your store's public product data. The agent searches as it chats, so new products and price changes show up without retraining.
- Search by name or description
- Prices and availability
- No app install or API key
- Up to five results per search
Product Cards
Answers show matching products with image, price and a link to the product page, where customers can see the details and buy.
- Product image
- Current price
- Link to the product page
- Shown right in the chat
Answers Around the Clock
Train the agent on your shipping, returns and FAQ pages so customers get answers at any hour.
- Product details from your pages
- Shipping and delivery questions
- Return policy explanations
- Replies in the customer's language
Conversations and Leads
Read what shoppers ask in the chat logs, follow your numbers on the dashboard, and collect email addresses or phone numbers from interested customers.
- Full chat transcripts
- Daily charts for 7, 30 or 90 days
- Email alert for each new lead
- CSV export
One Snippet in Your Theme
Paste one script tag into your theme's theme.liquid file, just before the closing body tag. There is no app to install.
- Matches your brand colours
- Left or right position
- Full-screen chat on phones
- Hide "Powered by intoCHAT" on paid plans
Your Store's Knowledge
Crawl your store's pages, upload size guides or policies as files, and add Q&A pairs for answers that must be worded exactly.
- Up to 500 pages per crawl
- PDF, Word, Excel and CSV files
- Q&A answers take priority
- Says when it doesn't know
For Every Kind of Shopify Store
From a single-product shop to a large catalog
Small Shops
Write the answer to a common product or shipping question once, in your knowledge, instead of in every inbox.
High-Volume Sellers
Let the agent answer routine questions so your team handles fewer of them.
Large Catalogs
Help customers find the right product with live search across your whole catalog.
Global Merchants
Answer customers around the clock, in the language they write in.
Growing Brands
Collect email addresses or phone numbers from shoppers who want to hear back from you.
Premium Brands
Set the agent's tone and rules in its instructions so every answer sounds like your brand.
Get Started in 4 Steps
From sign-up to a live agent on your store
Create Your Agent
Sign up for free and create an agent. No credit card required.
Connect Your Store
On the Actions tab, paste your store address. intoCHAT detects Shopify and sets up product search. No app or API key needed.
Train and Customize
Add your shipping and returns pages, set the colours and welcome message, and test the agent in the playground.
Add the Snippet
Copy the script tag from the Share tab and paste it into your theme.liquid file, just before the closing body tag.
Before You Start
No App to Install
The chat runs from one script tag, and product search uses your store's public data.
Start on the Free Plan
The free plan includes one agent and 25 messages a month, without a credit card.
Live Data, No Sync
Products are searched when a customer asks, so there is no catalog sync to keep up to date.
Answers You Control
The agent answers from your store's data and your own content, and says when it doesn't know.
Leads in Your Inbox
Get an email for every shopper who leaves contact details, and export them as CSV.
What It Doesn't Do
It doesn't look up orders, handle returns or check out in the chat. It points shoppers to the right page instead, or calls your own API through a custom action.
Ready to add an AI assistant to your Shopify store?
Connect your store, train the agent on your pages and go live with one snippet.