A multilingual chatbot platform — built for Switzerland
Native DE / FR / IT / EN, FADP and GDPR compliance, integrations with the helpdesks and CRMs Swiss teams already run.
DE, FR, IT and EN out of the box
Native multilingual NLU. One bot serves every Swiss customer in their own language — no language switcher, no half-translated answers.
Swiss FADP and EU GDPR compliant
Data processing aligned with the revised Swiss FADP and GDPR. DPA on request, EU-region storage standard.
EU / Swiss-hosted data option
Enterprise plans support EU-region hosting; Swiss-region hosting available on request.
Integrates with the tools Swiss teams use
Microsoft Teams, Slack, Zendesk, Freshdesk, HubSpot, Salesforce, Shopify, WordPress and custom REST APIs.
Live in days, not quarters
Most Swiss SMEs go live in under two weeks. Upload your knowledge base, configure tone, embed — done.
24/7 coverage
Cover after-hours, weekends and holidays without expanding your support team.
Built for the way Swiss SMEs actually work
Swiss SMEs (KMU) are the spine of the economy — 99% of companies, two-thirds of jobs. Most run lean: no dedicated IT team, a small support staff, and an owner who wears five hats. The big-enterprise chatbot pitch ("integrate with your CRM, hire a CSM team, plan a 12-week rollout") doesn't fit. Swiss SMEs need a chatbot that installs in an afternoon, speaks every Swiss language out of the box, plugs into the tools they already pay for (WordPress, Shopify, Zendesk Lite, Microsoft 365), and bills predictably in CHF — without surprise overages. intoCHAT is built for that profile.
Trade & retail
Local shops, specialty retailers — product Q&A, opening hours, click-and-collect.
Service businesses
Cleaning, gardening, IT services, photography — appointment booking and quote requests.
Crafts (Handwerk)
Sanitär, Elektriker, Maler, Schreiner — first-contact qualification and scheduling.
Consulting & coaching
Solo consultants, agencies, coaches — intake forms and booking.
A complete chatbot platform — not just a widget
Everything your team needs to launch, measure and improve a Swiss-market chatbot.
Knowledge from your sources
Index your website, docs, PDFs, Notion or Confluence. Answers stay grounded in your content.
Workflows and tool use
The bot can call your APIs to check order status, book appointments, or create tickets — not just chat.
Human handoff
Escalate to a local agent when intent, sentiment or topic crosses a threshold you set.
Analytics that drive iteration
See what visitors ask, where the bot fails, and which answers convert. Improve weekly.
Designed for compliance from day one.
- Compliant with the revised Swiss FADP (nFADP)
- GDPR-ready, DPA available on request
- EU-region hosting (Swiss-region on enterprise plans)
- Native DE / FR / IT / EN handling
- SSO and audit logging on enterprise plans