Why Swiss SMEs run WhatsApp through intoCHAT
WhatsApp is the default messaging channel across Switzerland. Make it work for your business.
Official WhatsApp Business API
Meta-approved integration with templated messages, opt-in management, and verified business profile.
DE, FR, IT, EN replies
One Swiss WhatsApp number, four languages. Customers get answered in their own language automatically.
Appointments, orders, status — automated
Booking reminders, order updates, delivery tracking, payment links — straight through WhatsApp.
Swiss FADP & GDPR compliant
Conversation data processed under nFADP and GDPR. EU-region storage; Swiss-region on enterprise.
Live handoff to your agents
When the conversation needs a human, hand off cleanly with the full transcript intact.
Works alongside web chat & email
Customers move between WhatsApp, web chat and email — the same bot, the same knowledge, the same memory.
WhatsApp is how Switzerland talks
WhatsApp penetration in Switzerland is among the highest in Europe — across all four language regions and all age groups. For Swiss SMEs in hospitality, real estate, healthcare and retail, WhatsApp is increasingly the preferred channel for bookings, reminders, and quick service questions. intoCHAT turns that channel into a 24/7 operation: an AI bot that handles routine inquiries in DE / FR / IT / EN, follows your booking and order workflows, and hands the conversation to your team the moment human judgement is needed — all under Swiss FADP and GDPR.
Hospitality & restaurants
Bookings, menu questions, dietary requirements, table confirmations — in any Swiss language.
Healthcare & dental practices
Appointment reminders, rescheduling, intake forms, prescription pickup — fully FADP-compliant.
Real estate
Property questions, viewing bookings, document requests in DE/FR/IT/EN.
Retail & e-commerce
Order status, delivery tracking, returns, product questions on the channel customers prefer.
A WhatsApp chatbot platform built for operations
More than message templates — a full automation layer for the WhatsApp Business channel.
Trained on your content
Menus, pricing, policies, opening hours, FAQ — the bot answers from your sources, not guesses.
Booking & order workflows
Multi-step flows: calendar availability, payment links, address capture, confirmation messages.
Agent inbox
Your team handles handoffs from a shared WhatsApp inbox with full conversation history.
Channel analytics
See which WhatsApp flows convert, which questions get asked most, where the bot escalates.
Designed for compliance from day one.
- Official Meta WhatsApp Business API partner integration
- Compliant with revised Swiss FADP (nFADP)
- GDPR-ready, DPA on request
- EU-region storage; Swiss-region on enterprise
- Verified business profile and opt-in management