AI Chatbot · Basel

AI chatbots built for Basel businesses.

Multilingual AI chatbot for Basel — native DE / FR / IT / EN, Swiss FADP-aligned data handling, and integrations with the tools Basel teams already run.

A multilingual chatbot platform — built for Switzerland

Native DE / FR / IT / EN, FADP and GDPR compliance, integrations with the helpdesks and CRMs Swiss teams already run.

DE, FR, IT and EN out of the box

Native multilingual NLU. One bot serves every Swiss customer in their own language — no language switcher, no half-translated answers.

Swiss FADP and EU GDPR compliant

Data processing aligned with the revised Swiss FADP and GDPR. DPA on request, EU-region storage standard.

EU / Swiss-hosted data option

Enterprise plans support EU-region hosting; Swiss-region hosting available on request.

Integrates with the tools Swiss teams use

Microsoft Teams, Slack, Zendesk, Freshdesk, HubSpot, Salesforce, Shopify, WordPress and custom REST APIs.

Live in days, not quarters

Most Swiss SMEs go live in under two weeks. Upload your knowledge base, configure tone, embed — done.

24/7 coverage

Cover after-hours, weekends and holidays without expanding your support team.

Built for Basel

Basel is Switzerland's life-sciences capital — home to Roche, Novartis, Lonza and a deep ecosystem of CDMOs, biotech startups and medical-device firms. The city sits at the corner of three countries, so cross-border German, French and English traffic is routine. Pharmacovigilance, medical-affairs and regulatory teams need controlled, auditable AI responses pulled from approved content libraries.

Pharma & biotech

Distributor, HCP and patient inquiries from approved content libraries.

Chemicals & materials

Technical product questions, safety data, ordering support.

Medical devices

Field-service lookups, training answers, regulatory routing.

Cross-border SMEs

DE/FR/EN service for clients in Switzerland, France and Germany.

A complete chatbot platform — not just a widget

Everything your team needs to launch, measure and improve a Swiss-market chatbot.

Knowledge from your sources

Index your website, docs, PDFs, Notion or Confluence. Answers stay grounded in your content.

Workflows and tool use

The bot can call your APIs to check order status, book appointments, or create tickets — not just chat.

Human handoff

Escalate to a local agent when intent, sentiment or topic crosses a threshold you set.

Analytics that drive iteration

See what visitors ask, where the bot fails, and which answers convert. Improve weekly.

Trust & compliance

Designed for compliance from day one.

  • Compliant with the revised Swiss FADP (nFADP)
  • GDPR-ready, DPA available on request
  • EU-region hosting (Swiss-region on enterprise plans)
  • Native DE / FR / IT / EN handling
  • SSO and audit logging on enterprise plans

Questions Basel teams ask before launching

Launch your Swiss-ready chatbot this week

Start a free trial or book a 20-minute call to see intoCHAT running on your content.