For gyms, studios and fitness clubs
An AI chatbot for gyms and fitness studios
intoCHAT answers questions about memberships, prices, classes and opening hours from your own website, sends people to your trial sign-up and collects contact details for your team.
Visitor: How much is a membership, and is there a minimum term?
Agent: The Flex membership costs £39 a month and you can cancel with one month's notice. The 12-month membership costs £29 a month. Both include all group classes.
Visitor: Are there spin classes in the evening?
Agent: Yes. According to our timetable, spin runs on Monday and Wednesday at 18:30 and on Thursday at 19:15.
Visitor: Can I try it before I sign up?
Agent: Yes, you can book a free trial session on our trial page. If you would like our team to call you about memberships, leave your phone number or email here.
Prospects compare gyms in the evening
People look for a gym after work, when your front desk is busy or closed. They want to know the price, the contract length, whether there is a trial and when the yoga classes run. If the answer is hard to find, they try the next studio on the list.
What your gym gets
Membership questions answered
Prices, contract terms, cancellation periods and what each plan includes, answered from your published pages.
Class timetable on hand
Upload your timetable as a PDF or crawl the timetable page, and the agent tells visitors when classes run. Retrain it when the timetable changes.
Leads for your sales team
The lead form collects the visitor's email or phone number when they are interested in joining. Your team gets an email alert for each lead.
A clear path to a trial
The agent sends visitors to your own trial or sign-up page, where they register the way they do today.
Answers after the front desk closes
Late visitors get an answer at once instead of waiting for a call back.
How to set it up
Add your website
Paste your URL and choose the pages about memberships, classes, prices, opening hours and location.
Upload your timetable and price list
Add PDFs or spreadsheets with class schedules, membership options and house rules. Add Q&A pairs for answers like contract cancellation.
Set the rules
Write instructions so the agent links to your trial page, collects contact details for membership questions and leaves health and training advice to your coaches.
Add the chat to your website
One script tag, the WordPress plugin or an iframe puts the chat on your site. Test it in the playground first.
What intoCHAT does for a gym
Timetables and price lists from files
Upload PDF, Excel or CSV files. Replace them and retrain when classes or prices change.
Lead form with rules
Show the form after a number of messages, on keywords like membership or price, when the AI decides, or combine both.
Email alerts and CSV export
Each new lead sends an email to you and up to five more addresses. Export leads as CSV for your membership software.
Your own API, if you have one
Custom API actions let the agent call your HTTP API, for example to check whether a class has spaces, if your gym software offers that.
Stays within your content
Built-in rules keep answers grounded in your sources. Your instructions can tell the agent to leave health and training questions to your coaches.
Suggested questions
Clickable questions such as prices, timetable or free trial help visitors start the conversation.
Frequently asked questions
Can members book classes through the chatbot?
No. intoCHAT does not book classes or connect to calendars. The agent answers timetable questions and links to the booking page or app you already use. If your gym software has an HTTP API, you can connect it through a custom API action.
Can the chatbot give training or nutrition advice?
It answers from the content you provide and says when it doesn't know. Write instructions so it leaves personal health, injury and training questions to your coaches. It is not a replacement for professional advice.
How do I keep prices and the timetable current?
Edit or replace the source and retrain it. Retraining is manual, so update the agent whenever your timetable or prices change.
How does it help sell memberships?
It answers price and contract questions at the moment a visitor is comparing gyms, and sends them to your trial or sign-up page. The lead form collects their email or phone number so your team can follow up.
Which plan does a single gym need?
The Free plan includes one agent and 25 messages a month, enough to test it. The Starter plan costs $19 a month for 2,500 messages, and the Pro plan costs $49 a month for 10,000 messages.
Can I use one agent for several locations?
Yes. Train one agent on the pages of all your locations, or create a separate agent for each studio. Starter includes three agents and Pro includes ten.
Answer membership questions at any hour
Create your agent free from your gym's website and test it in the playground before it goes live.
Create your agent freeFree plan, no credit card needed.