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E-commerce Chatbot · Germany

AI chatbots for German online stores.

Answer product questions with live product search and explain delivery and returns from your own policies, 24/7, in formal German or the shopper's language. Connects Shopify, WooCommerce and Magento shops by URL.

A chatbot that answers from your own content

Trained on your website and documents, it replies in each visitor's language and collects leads around the clock.

Trained on your own content

Paste your website URL or upload PDFs, Word files and spreadsheets. The agent answers from what you give it.

Replies in the visitor's language

Someone who writes in German gets German, someone who writes in French gets French. One agent, no language switcher.

Grounded answers, not guesses

Built-in rules keep answers tied to your sources. When the answer isn't there, the agent says so instead of inventing one.

Live with one script tag

Paste one script tag into your site, or use the official WordPress plugin or the Shopify theme snippet.

Leads with email alerts

The agent can ask for an email address or phone number. You and up to five colleagues get an email for every new lead.

24/7 coverage

Cover after-hours, weekends and holidays without expanding your support team.

German e-commerce — high competition, comparison-driven, payment-method diverse

German e-commerce is one of the most competitive markets in Europe — Otto, Zalando, MediaMarkt, Saturn, Galeria, plus Amazon DE as the dominant platform. German buyers comparison-shop heavily on Idealo and Geizhals before checkout, look for Trusted Shops certification, and use a payment-method mix unique to Germany: Klarna dominates, with SEPA direct debit, PayPal and credit cards rounding out. The 14-day right of withdrawal creates specific buyer expectations. A chatbot that answers these questions in formal German, from your own policies, is the baseline.

Direct-to-consumer (DTC) brands

Product questions, sizing help and live product search, in formal German or the shopper's language.

Marketplaces & retail

Amazon DE merchants, Otto, Zalando merchants — high-volume delivery and returns-policy questions.

MediaMarkt / Saturn / electronics

Technical product questions, financing and warranty information from your own pages.

Subscription & Abo-commerce

Plan, billing and cancellation questions answered from your help pages.

Everything you need to run the chatbot

Train, connect, test and review in one place.

Knowledge from your sources

Crawl up to 500 pages of your website, upload files, or add text snippets and Q&A pairs. Answers stay grounded in your content.

Custom API actions

The agent can call your own HTTP API during a chat, for example to check availability in a system you already run.

Lead capture

Show the lead form manually, by rules or when the AI decides it fits. Every new lead lands in your leads table and inbox.

Chat logs and dashboard

Read full transcripts, see what visitors ask, and follow conversations, messages and leads over 7, 30 or 90 days.

How your data is handled

  • You decide which pages and documents the agent learns from
  • Edit, download, retrain or delete any source whenever you like
  • Visitors share contact details only when they choose to
  • Built-in rules keep answers grounded in your content and resist prompt injection
  • The agent says when it doesn't know instead of inventing an answer
  • Every conversation is visible to you in the chat logs

Questions German e-commerce teams ask

Open a 24/7 sales floor for your German store

Start on the free plan, no credit card needed, or try live product search on your own shop with the Connect your store demo.

Create your agent free