A multilingual chatbot platform — built for Switzerland
Native DE / FR / IT / EN, FADP and GDPR compliance, integrations with the helpdesks and CRMs Swiss teams already run.
DE, FR, IT and EN out of the box
Native multilingual NLU. One bot serves every Swiss customer in their own language — no language switcher, no half-translated answers.
Swiss FADP and EU GDPR compliant
Data processing aligned with the revised Swiss FADP and GDPR. DPA on request, EU-region storage standard.
EU / Swiss-hosted data option
Enterprise plans support EU-region hosting; Swiss-region hosting available on request.
Integrates with the tools Swiss teams use
Microsoft Teams, Slack, Zendesk, Freshdesk, HubSpot, Salesforce, Shopify, WordPress and custom REST APIs.
Live in days, not quarters
Most Swiss SMEs go live in under two weeks. Upload your knowledge base, configure tone, embed — done.
24/7 coverage
Cover after-hours, weekends and holidays without expanding your support team.
German e-commerce — high competition, comparison-driven, payment-method diverse
German e-commerce is one of the most competitive markets in Europe — Otto, Zalando, MediaMarkt, Saturn, Galeria, plus Amazon DE as the dominant platform. German buyers comparison-shop heavily on Idealo and Geizhals before checkout, expect Trusted Shops certification for trust, and use a payment-method mix unique to Germany: Klarna and Sofort dominate, with SEPA direct debit, PayPal and credit cards rounding out. The 14-day return law (Fernabsatzgesetz) creates specific buyer expectations. A chatbot that handles all of this in formal German is the baseline.
Direct-to-consumer (DTC) brands
Multilingual product Q&A, cart recovery, Klarna/PayPal questions, returns workflow.
Marketplaces & retail
Amazon DE merchants, Otto, Zalando merchants — high-volume order tracking and returns.
MediaMarkt / Saturn / electronics
Technical product questions, financing (0% Finanzierung), warranty handling.
Subscription & Abo-commerce
Plan changes, billing, churn-recovery, GDPR-correct cancellation flows.
A complete chatbot platform — not just a widget
Everything your team needs to launch, measure and improve a Swiss-market chatbot.
Knowledge from your sources
Index your website, docs, PDFs, Notion or Confluence. Answers stay grounded in your content.
Workflows and tool use
The bot can call your APIs to check order status, book appointments, or create tickets — not just chat.
Human handoff
Escalate to a local agent when intent, sentiment or topic crosses a threshold you set.
Analytics that drive iteration
See what visitors ask, where the bot fails, and which answers convert. Improve weekly.
Designed for compliance from day one.
- Compliant with the revised Swiss FADP (nFADP)
- GDPR-ready, DPA available on request
- EU-region hosting (Swiss-region on enterprise plans)
- Native DE / FR / IT / EN handling
- SSO and audit logging on enterprise plans