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Hotel & Restaurant Chatbot · Germany

AI chatbots for German hotels and restaurants.

Answer guest questions about rooms, packages, menus and opening hours 24/7, in German, English or the guest's own language. Send guests to your booking page and collect contact details for group and event requests.

A chatbot that answers from your own content

Trained on your website and documents, it replies in each visitor's language and collects leads around the clock.

Trained on your own content

Paste your website URL or upload PDFs, Word files and spreadsheets. The agent answers from what you give it.

Replies in the visitor's language

Someone who writes in German gets German, someone who writes in French gets French. One agent, no language switcher.

Grounded answers, not guesses

Built-in rules keep answers tied to your sources. When the answer isn't there, the agent says so instead of inventing one.

Live with one script tag

Paste one script tag into your site, or use the official WordPress plugin or the Shopify theme snippet.

Leads with email alerts

The agent can ask for an email address or phone number. You and up to five colleagues get an email for every new lead.

24/7 coverage

Cover after-hours, weekends and holidays without expanding your support team.

German hospitality, 24/7 in every guest language

German hospitality spans city business hotels (Berlin, München, Frankfurt, Düsseldorf), tourist destinations (Heidelberg, Romantic Road, the Black Forest), and the seasonal peaks of Oktoberfest, Karneval and the Christmas markets. The traditional German hotel sector — DEHOGA member properties, Mövenpick, Steigenberger, Maritim, Dorint, NH — competes increasingly on digital responsiveness. Guests expect formal German service quality plus English-first international hospitality. A chatbot that answers in correct Sie-form German for German guests and shifts to clean English for international ones is the practical baseline in 2026.

City hotels (Berlin, München, Frankfurt, Hamburg)

Business travel, conferences, multilingual guest service for international clientele.

Tourist destinations

Romantic Road, Black Forest, Bavarian Alps — seasonal peaks, multilingual demand.

Restaurants & Gaststätten

Speisekarte and dietary questions, links to your reservation page, group-request leads.

Wellness & spa hotels

Treatment and package questions for multilingual international guests.

Everything you need to run the chatbot

Train, connect, test and review in one place.

Knowledge from your sources

Crawl up to 500 pages of your website, upload files, or add text snippets and Q&A pairs. Answers stay grounded in your content.

Custom API actions

The agent can call your own HTTP API during a chat, for example to check availability in a system you already run.

Lead capture

Show the lead form manually, by rules or when the AI decides it fits. Every new lead lands in your leads table and inbox.

Chat logs and dashboard

Read full transcripts, see what visitors ask, and follow conversations, messages and leads over 7, 30 or 90 days.

How your data is handled

  • You decide which pages and documents the agent learns from
  • Edit, download, retrain or delete any source whenever you like
  • Visitors share contact details only when they choose to
  • Built-in rules keep answers grounded in your content and resist prompt injection
  • The agent says when it doesn't know instead of inventing an answer
  • Every conversation is visible to you in the chat logs

Questions German hotels and restaurants ask

Open a 24/7 reception for your German hotel

Start on the free plan, no credit card needed, and see the chatbot answering from your own room types.

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