Good questions. Clear answers.

intoCHAT lets you build an AI chat agent trained on your own website, documents and Q&A pairs, and add it to your site with one line of code or the WordPress plugin. You don't need to write code to set it up.

There is a free plan with one agent and 25 messages a month, and no credit card is needed. Starter ($19 a month) and Pro ($49 a month) add more agents, messages, knowledge and website crawls, and Enterprise is priced to your volume. You can upgrade, downgrade or cancel at any time. Starter comes with a 7-day free trial (card required; cancel before day 7 and you pay nothing).

Each message a visitor sends to one of your agents counts as one with the default model; with a larger model you choose, one reply uses more. The agent's replies don't count separately. Each reply an agent writes through the REST API counts the same way. When your monthly allowance runs out, your agents stop answering new messages until it resets or you move to a larger plan.

Yes. You can set the colours of the launcher, header and messages, use your own avatar and launcher icon, and change the welcome message, suggested questions, input placeholder and the launcher's position. Brand import picks up your logo and colours from your website, and paid plans can hide "Powered by intoCHAT".

Your agents use Claude Haiku 5.5 from Anthropic by default; GPT-6 Luna from OpenAI is available on every plan. On Starter and up you can choose another model for each agent, from OpenAI, Anthropic or Google; larger models use more of your plan's messages per reply.

Add your website (intoCHAT finds up to 500 pages and you choose which to read), upload files such as PDF, Word, Excel or CSV, paste text, import Notion pages, or write Q&A pairs for answers that must be worded exactly. Retrain a source whenever its content changes, or turn on auto-resync to re-read website and Notion pages daily or weekly.

The agent replies in the language each visitor writes in, even when your content is in a single language. You can also set a reply language for it to use.

Every plan includes the documentation. Starter adds email support, Pro priority support and Enterprise dedicated support.

Data travels over HTTPS. You decide what each agent learns from, each agent only searches its own knowledge, visitors share contact details only if they choose to, you can delete conversations and leads, and you can protect your email-and-password sign-in with two-factor authentication. Answers are written by the agent's model, so visitor messages and relevant passages of your content are sent to its provider: Anthropic by default, or OpenAI or Google if you choose one of their models. intoCHAT holds no security certification.

You can add the agent to any website with a script tag, the WordPress plugin, an inline iframe, a direct link or a hosted Help Page. Custom API actions let it call your own systems, Connect your store adds live product search for Shopify, WooCommerce, Magento and VTEX, and visitors can book meetings through Cal.com or Calendly in the chat. Signed webhooks send new leads, hand-off requests, form submissions and bookings to your own server or to Zapier, Make or n8n, Slack alerts post them to a channel, and leads export as CSV. From Starter, the REST API lets your own server chat with your agents and read conversations, leads and sources, and the JavaScript SDK controls the chat widget from your page. On Starter and higher, intoCHAT's Zapier app starts Zaps on new leads, bookings and other events, and can send messages to your agents. From Starter, the agent also answers on WhatsApp, Facebook Messenger and Instagram. There is no Make app yet.