Connect your store
AI product search: your chatbot answers from your live catalog
Paste your shop address. intoCHAT detects the platform and sets up live product search from your public catalog, so shoppers see real products with images, prices and links. No API keys, no app install.
Visitor: Do you have waterproof running shoes for women?
Agent: I found three waterproof women's running shoes. The Trail GTX is €129 and in stock, the Storm Runner is on sale at €99 instead of €119, and the Aqua Pace is sold out right now.
Visitor: Does the Storm Runner come in size 39?
Agent: Yes, the Storm Runner is in stock in size 39, in black and in blue. You can pick the color on the product page.
Visitor: Can I return them if they don't fit?
Agent: Yes, unworn shoes can be returned within 30 days. Our returns page has the details and the return form.
Product questions need live answers
Prices change, sizes sell out, new products arrive. A chatbot trained once on your product pages soon quotes last month's price. Searching the store at the moment of the question keeps the answer as current as the shop itself.
Why connect your store
Live catalog data for products, trained knowledge for everything else.
Live, not copied
The agent searches your store each time a shopper asks, so prices and stock come from the shop, not from a snapshot.
Product cards in the chat
Answers show the matching products as cards with image, price, sale price, stock status and a link to the product page.
Cards from real data
Cards are built from what your store returned, not from the model's text, so a card cannot show a product or price your shop did not send.
No keys, no app
intoCHAT reads the same public catalog your storefront shows. There is nothing to install in your shop admin and no API key to create.
Works across platforms
Shopify, WooCommerce, Magento, VTEX and WordPress are detected automatically. Other sites connect through their own search page or product listings.
How to connect your store
Paste your shop address
In your agent's Actions tab, click Connect your website and paste your shop URL. A product page or your Shopify admin address works too.
intoCHAT detects the platform
It checks whether the site runs Shopify, WooCommerce, Magento, VTEX or WordPress, or finds the search page of a custom site, and runs a test search.
Search actions are created
A product search action, plus a product details action where the platform offers one, is added to your agent. You can open, test and edit them like any other action.
Shoppers ask, the agent searches
When a visitor asks for a product, the agent searches your store and answers with product cards. Shipping and returns answers still come from your trained pages.
What Connect your store sets up
Product search
Keyword search across your public catalog, returning a handful of top matches per question with name, price, image and availability.
Product details
Where the platform offers it, a second action reads one product in full: description, variants such as size or color, prices and stock.
WordPress content
On WordPress sites, search actions for articles and pages, plus custom content types such as properties or courses when the site publishes them.
Custom sites
Shops on other platforms connect through their own search page or public product listings, which intoCHAT reads as web pages.
Product cards
Image, price, sale price, in stock or sold out, and a link to the product page, with up to 10 cards under one reply.
Editable actions
Everything created is an ordinary action: open it, run a test search, adjust the description or remove it. Each one counts toward the limit of 25 actions per agent.
Frequently asked questions
Which store platforms can I connect?
intoCHAT detects Shopify, WooCommerce, Magento, VTEX and WordPress automatically. Shops on other platforms or custom builds can connect through their own search page or public product listings. The free store demo lets you check your shop before you sign up.
Do I need an API key or an app install?
No. intoCHAT uses the public catalog data your storefront already shows to every visitor, so there is no key to create and nothing to install. Password-protected Shopify stores cannot be connected while the password page is active.
Can the chatbot check order status or handle returns?
No. Connect your store reads public product data only, so it cannot look up orders, track deliveries, process returns or add items to a cart. The agent can answer shipping and returns questions from your trained policy pages and link to your tracking page.
Are prices and stock always up to date?
Product search runs live at the moment a shopper asks, so it shows what your store returns at that time. Customer-specific prices, such as wholesale or member discounts, are not visible because only public data is read.
What if my store is not detected?
Some sites block automated requests or have no usable search page, and then the connection fails. You can still train the agent on your product pages, or set up a custom API action against your own product API.
Can it hand the shopper over to a human?
No, there is no live chat or human handoff. If a shopper needs personal help, turn on lead capture so they can leave an email address or phone number, and you get an email alert for each new lead.
See your own products in the chat
Try the free store demo with your shop address, then create your agent free and connect your store in its Actions tab.
Create your agent freeFree plan, no credit card needed.