AI website chatbot
An AI chatbot for your website, trained on your own pages
Paste your address, pick the pages that matter and add one script tag. Visitors get answers drawn from your content, and when the answer is not there, the agent says so instead of guessing.
Visitor: Do you ship to Austria, and how long does it take?
Agent: Yes, we ship to Austria. Delivery takes 4 to 6 working days, and shipping is free on orders over €150. The full details are on our shipping page.
Visitor: Can I return a chair if the color looks different at home?
Agent: Yes. You have 30 days to return unused items in their original packaging. Return shipping costs €9.90 unless the item arrived damaged.
Visitor: Do you offer assembly?
Agent: I can't find anything about an assembly service in our information, so I'd rather not guess. You can ask the team through the contact page, or leave your email here and they'll get back to you.
Visitors ask questions your site already answers
The information is somewhere on your site: a shipping page, a pricing table, a PDF manual. Visitors still email, call or leave because they cannot find it quickly. A generic chatbot does not help either if it answers from the open internet instead of from your business.
Why train a chatbot on your own website
Answers come from what you publish and upload, not from the open web.
Built from your site
Paste a URL and intoCHAT finds your pages through the sitemap and links, up to 500 per crawl. You choose which ones the agent reads.
Answers grounded in your sources
The agent answers from your content. If nothing relevant is found, it says it cannot confirm the answer rather than making one up.
Open when you are not
The chat answers at night, at weekends and on holidays, so a question asked at 11 pm does not wait until morning.
Replies in the visitor's language
Train the agent once, in your own language. It replies in the language the visitor writes in.
One line of code
A single script tag adds the chat bubble to every page. Changes to colors, texts and knowledge go live without touching your site again.
How it works
Add your website
Enter your URL. intoCHAT discovers your pages, renders JavaScript-heavy ones first and strips cookie banners and other chat widgets from the text. Exclude paths you do not need, such as /cart or /account.
Add files and answers
Upload PDF, Word, Excel or PowerPoint files, paste text, or write Q&A pairs for answers that must be worded exactly. Q&A answers take priority over other sources.
Test in the playground
Ask the questions your customers ask. Adjust the instructions, welcome message and suggested questions until the answers sound right.
Paste the script tag
Add one line before the closing body tag of your site, or use the WordPress plugin or the Shopify theme snippet. The chat bubble appears on every page.
What's included
Website crawl
Sitemap and link discovery, up to 500 URLs per crawl, page selection, exclude patterns and JavaScript rendering.
Files and text
PDF, DOC, DOCX, PPT, PPTX, XLS, XLSX, ODT, ODS, ODP, RTF, EPUB, CSV, TXT and Markdown, plus text snippets and Q&A pairs.
Hybrid retrieval
Questions are matched by meaning and by keyword, so product names, codes and loosely worded questions all find the right passage.
Source priority
Star a source so it ranks higher in answers. No retraining needed.
Built-in guardrails
Rules keep answers to your sources, resist prompt injection and make the agent say when it doesn't know.
Install anywhere
Script tag, inline iframe, direct share link, the official WordPress plugin or a Shopify theme snippet.
Frequently asked questions
How do I add an AI chatbot to my website?
Create an agent, train it on your website URL and files, then paste one script tag before the closing body tag of your site. The chat bubble appears on every page that loads the script. WordPress sites can use the official plugin instead, and Shopify stores can add a theme snippet.
Does the chatbot update when my website changes?
Not automatically. When a page changes, retrain that source from the dashboard and the agent uses the new version. For a quick fix you can also add a Q&A pair, which takes priority over other sources.
What happens when the chatbot doesn't know the answer?
It says it cannot confirm the answer instead of inventing one. You can add the missing information as a text snippet or Q&A pair, and turn on lead capture so the visitor can leave an email address or phone number.
Can it hand a conversation over to a human?
No. intoCHAT has no live chat or human handoff. Instead, the agent can collect the visitor's email or phone number in the chat, and you get an email alert for every new lead so your team can follow up.
Which AI model does it use?
intoCHAT uses one OpenAI model that it selects and manages for you. You cannot pick the model or set the temperature; you shape the answers through your instructions and your training content.
Is there a free plan?
Yes. The Free plan includes 1 agent, 25 messages a month, 100,000 characters of training content and 1 website crawl a month. Paid plans start at $19 a month, and there is no free trial of the paid plans.
Put an AI chatbot on your website today
Create your agent free, or paste your address into the preview tool and first chat with an agent built from five of your pages.
Create your agent freeFree plan, no credit card needed.