intoCHAT vs Chatling
A Chatling alternative with live product search and your own branding from $19
Chatling and intoCHAT both train an AI agent on your website. Chatling adds live chat, social channels and many AI models. intoCHAT focuses on the website: store product search without API keys, Q&A answers that take priority and branding removal on every paid plan.
Competitor details checked:
Pricing compared
intoCHAT pricing
Free plan with 25 messages a month. Starter $19/month (3 agents, 2,500 messages). Pro $49/month (10 agents, 10,000 messages).
Chatling
Free plan with 200 AI credits a month, 1 agent and 1 seat. Starter $25/month ($21 billed yearly) with 1,750 credits, Growth $75/month ($63 billed yearly) with 6,000 credits, Scale $295/month ($246 billed yearly) with 35,000 credits. Checked October 2026.
Chatling counts AI credits, and one reply costs between half a credit and 25 credits depending on the model you pick, so the number of replies per plan varies a lot. Removing the Chatling branding needs Scale or a $35/month add-on. intoCHAT counts messages, runs one managed model and removes its branding on any paid plan.
intoCHAT and Chatling, feature by feature
| Feature | intoCHAT | Chatling |
|---|---|---|
| Training your agent | ||
| Train on your website (crawl and sitemap) | Yes | YesWebsite crawl up to 1,000 pages, or a sitemap |
| Upload documents | YesPDF, Word, PowerPoint, Excel, EPUB and more | YesDocuments such as PDF, DOCX and TXT |
| Q&A pairs with exact answers | Yes | YesFAQ sources |
| Rank important sources higher | Yes | Not stated |
| Automatic re-sync of website content | No | YesWeekly or monthly from Starter, daily from Growth |
| On your website | ||
| Chat bubble with one script tag | Yes | YesCode snippet |
| WordPress plugin | Yes | PartlyThrough a general header and footer plugin |
| Shopify | YesTheme snippet and live product search | YesCode snippet in the theme |
| Brand colors, avatar and launcher icon | Yes | YesFull customization from Starter |
| Remove vendor branding on the cheapest paid plan | YesIncluded from $19/month | PartlyScale plan, or a $35/month add-on |
| Actions and leads | ||
| Live product search without API keys | YesShopify, WooCommerce, Magento, VTEX, WordPress | Not stated |
| Call your own APIs during a chat | YesUp to 25 actions per agent | YesHTTP request actions, 2 to 12 per agent |
| Lead capture form in the chat | YesEmail and phone | YesLead form action |
| Email alert for each new lead | Yes | PartlyCan be built with workflows and the Send Email action (Starter and up) |
| Order tracking and returns | No | Not stated |
| Calendar booking | No | YesCal.com, Calendly and Google Calendar |
| Channels and team | ||
No | YesFrom Starter | |
| Facebook Messenger and Instagram | No | YesFrom Starter |
| Email channel | No | Not stated |
| Voice and phone | No | PartlyVoice input (speech to text) from Starter |
| Hand over to a human (live chat) | No | YesLive chat on all plans |
| Helpdesk and ticketing | No | PartlyZendesk, Zoho and HubSpot from Growth |
| Team members and roles | No | Yes1 to 10 seats by plan, with roles |
| Public API and webhooks | No | YesAPI from Starter, plus Zapier |
| AI | ||
| Choose the AI model | NoOne managed OpenAI model | YesDozens of models from OpenAI, Anthropic, Google and others |
| Replies in the visitor's language | Yes | Yes |
Why choose intoCHAT instead of Chatling
Live product search without API keys
Paste your shop URL and intoCHAT detects Shopify, WooCommerce, Magento, VTEX or WordPress and searches your live products. Answers show product cards with image, price and link, with no app to install.
Your brand on every paid plan
Remove "Powered by intoCHAT" from $19 a month, with no add-on. Chatling removes its branding on Scale at $295 a month or for $35 a month extra.
You decide which sources count
Star a source to rank it higher without retraining, and Q&A answers always take priority. You can edit, preview or retrain each source.
An official WordPress plugin
Install the intoCHAT plugin from the WordPress plugin directory instead of pasting code. Chatling's WordPress guide uses a general header and footer plugin to add its script.
Train on the files you already have
Upload PDF, Word, PowerPoint, Excel, ODT, RTF, EPUB, CSV, TXT and Markdown files, and add text snippets for anything else.
Messages instead of credits
Each plan includes a fixed number of messages, such as 2,500 a month on Starter, and one managed OpenAI model answers every chat. You do not need to work out credit costs per model.
When Chatling is the better choice
- Your team wants to take over chats in person, with routing, canned responses and a Copilot.
- You need WhatsApp, Instagram, Messenger or Telegram next to the website chat.
- You want the agent to book appointments through Cal.com, Calendly or Google Calendar.
- You want to pick from many AI models from OpenAI, Anthropic, Google and others.
- You need your content to re-sync automatically every day or week.
How to switch from Chatling to intoCHAT
Crawl your website
Paste your website URL. intoCHAT reads your sitemap and links, finds up to 500 pages and lets you pick the ones to use. Upload PDFs, Word files or spreadsheets for anything that is not on the site.
Add your Q&A pairs
Copy the questions your customers ask most, with the answers you give today in Chatling, into Q&A pairs. Q&A answers take priority over other sources, so the agent gives the exact answer you wrote.
Paste the script
Add the intoCHAT script tag before the closing body tag, or use the WordPress plugin or the Shopify theme snippet. Then remove the Chatling widget code so visitors see one chat bubble.
Test in the Playground
Ask the questions your customers ask most and check every answer before you go live. If an answer is off, add a Q&A pair or star the source that should rank higher.
Frequently asked questions
Is intoCHAT cheaper than Chatling?
It depends on how you use it. Starter costs $25 a month at Chatling and $19 a month at intoCHAT, and intoCHAT includes branding removal that Chatling charges $35 a month for below its Scale plan. Chatling counts credits that vary by model while intoCHAT counts messages, so compare the number of replies you expect each month.
Does intoCHAT have live chat like Chatling?
No. intoCHAT has no human handover or live chat inbox, so the AI agent answers every conversation. Chatling includes live chat with handoff on all plans and fits better if your team wants to reply in person.
Can intoCHAT book appointments?
Not directly. intoCHAT has no calendar integration, but the agent can answer questions, capture the visitor's email or phone, link to your booking page or call your own booking API through a custom API action. Chatling has booking actions for Cal.com, Calendly and Google Calendar.
Can intoCHAT search the products in my store?
Yes. Paste your shop URL and intoCHAT detects Shopify, WooCommerce, Magento, VTEX, WordPress or a custom site and creates live product search from the shop's public data, with no API keys or app install. Answers show product cards with image, price and link.
Can I choose the AI model in intoCHAT?
No. intoCHAT runs one OpenAI model that it chooses and manages, and you cannot change the model or temperature. Chatling offers dozens of models, each with its own credit cost.
Does intoCHAT re-sync my website automatically?
No. When your site changes, you retrain the source yourself, and you can edit, preview or delete each source. Chatling offers automatic re-sync from its Starter plan.
Can I try intoCHAT before paying?
Yes. The Free plan includes 1 agent and 25 messages a month, and the preview tool lets you chat with a temporary agent built from 5 pages of any website. There is no time-limited trial, you start on Free and upgrade when you need more.
See it answer from your own website
Paste your website address and chat with an agent built from your pages. It takes about a minute.
Create your agent freeFree plan, no credit card needed.